NOTICE: GIFTS ORDERED AFTER 12/4 SHOULD CONSIDER USING EXPEDITED SHIPPING TO ARRIVE BEFORE CHRISTMAS!
We ship via UPS. Ground Standard Shipping will arrive in 4 to 9 business days after order is received (business days are Monday through Friday). We take the utmost care to ensure that each and every gift arrives in perfect condition. However, because some circumstances are beyond our control, if a shipped gift basket should arrive damaged, we will replace the basket at no additional expense to you. ANY DAMAGE MUST BE REPORTED TO US WITHIN 48 HOURS OF RECEIPT. Failure to do so will result in credit/replacement refusal.
Your order will be shipped or delivered the following day of the order date, unless requested otherwise. Please send us an e-mail requesting another date you wish to have your order shipped. Order may take 3 days to process during holidays. Ordering early during busy times will insure your gift will arrive in time. Refunds are not available for late deliveries on items shipped.
Your satisfaction is very important to us. Please let us know immediately if anything arrives in a damaged state or if you are not completely satisfied. We build our reputation on client satisfaction and superior customer service. Because of shipping circumstances that may be beyond our control, specific delivery dates on items shipped cannot be guaranteed. Refunds are not available for late deliveries on items shipped.
We select each basket and container with great care, but occasionally a naturally occurring variance in the basket or container may be misconstrued as an "imperfection" when in fact it is simply due to the nature of the material. e.g. wood grain or fabrics. Slight general imperfections in the basket or container are not considered "damaged". A basket will be considered "damaged at our discretion. In addition, recycled buckets and containers may vary in age, size, and look. We can not guarantee the agedness of recycled containers.
Due to federal and state regulations wine we can only ship to states that have a reciprocity agreement with the state of Idaho. (We can ship only to those states that also allow shipments to Idaho.)
Below is a list of the current states that we can ship wine to.1
* Because of shipping circumstances beyond our control, specific delivery dates on items shipped cannot be guaranteed. Refunds are not available for late deliveries on items shipped.
1 Last updated April 2011.
2 Alaska deliveries are limited to the Anchorage, Juneau and Fairbanks areas only.
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